Big Cypress Lodge

We didn’t have to leave the hotel…everything was there…we even enjoyed movie night!!!

Liked the inside terrace room, not the outside room terrace. Bathrooms were huge and very nice. Liked the Whalburg restaurant downstairs. Kids loved the room as it looked similar to a cabin, very nice.,

The lighting in the toilet area is too dark. The number zero on the phone keypad does not work. We called 3 times to the front desk to try and get a bell hop. No answer every time. The staff in the rest was excellent.. The breakfast ladies were so sweet. The older night shift bell hop was so fantastic.The young lady running the elevator in the evening needs to be trained on customer service. She upset quite a few folks waiting in line with her attitude.

I had an incredible experience at this hotel from start to finish! The rooms were spotless, beautifully maintained, and super comfortable. Everything felt fresh and clean, and the attention to detail was impressive. The customer service was top-notch—everyone I interacted with was friendly, helpful, and genuinely welcoming. They made me feel valued and taken care of throughout my stay. I honestly loved everything about this place and would absolutely stay here again. If you’re looking for a clean, comfortable, and well-run hotel, this is it!

It’s very unique! They offer a free shuttle service to downtown area! We loved that & so nice to not have to find a parking space!